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Technical professionals who document investigations in lab or manufacturing environments receive internal training on problem solving and root cause analysis. For added support, companies request training from WD Communications on effective technical writing within investigation reports and related content. During WD training and coaching sessions, these professionals share challenges about varying aspects of their complex, […]

Brand statements are mini introductions intended to start conversations and connect with readers. Effective statements are more than lists of self-descriptive strengths posted on LinkedIn. Reading between the lines and behind initial wording of these statements often reveals more meaningful, human-interest content with benefits to readers. Writing about ourselves can be a tough task. While […]

We are all navigating the nuances of post-pandemic workplaces. Changes in where and how we work require Hybrid Competence and more than just turning webcams on and off. Hybrid competence involves a thoughtful balance of in-person and virtual soft skills to hold our current jobs or step into new ones. Soft skills remain hard to […]

When technical writers say they get lost in their own content, imagine how readers see it! Blending technical details with readability helps readers—and writers—to see through content more clearly. All technical writing is not all-reader friendly; readers speak different technical languages. Not all readers are technical professionals. Readers’ eyes strain through undefined acronyms and abbreviations […]

WD Communications delivers effective writing programs for technical teams that author and approve regulatory and compliance documents in laboratory and manufacturing organizations. During these programs, we analyze on-the-job writing including Standard Operating Procedures (SOPs), investigation reports, change controls, as well as teams’ daily emails. WD helps these writers blend highly technical details with readability by […]

If you are in HR, or Talent Management, or are a manager yourself, surely you’ve noticed a trend in traditional press and in social media about the imminent dismantling of traditional performance management processes in large corporations. Every day it seems another article surfaces about how ratings demotivate, how there are better ways to track […]

Transforming virtual meetings Do you dread bringing team members together for a virtual meeting? Are you looking for ways to transform this experience into an organized, productive platform for all participants? WD Communications understands this challenge and provides tools for ensuring successful virtual connections that support a professional company brand. Virtual meetings offer a convenient […]

Resetting basic writing skills and good habits can bridge the consistency gap between technical writers and reviewers. Literally. During WD Communications’ writing seminars, we work with writers and reviewers focused on the gamut of technical documents. From clinical study and investigation reports to safety protocols, from users’ guides to regulatory responses and data-heavy emails — […]

How much time do you spend writing Field Coaching Reports? More importantly, how much time do you think your employees spend reading them? On average, medical sales representatives spend just under three minutes per document reading coaching reports from their managers. Based on a survey with over 300 pharmaceutical and medical device representatives across multiple […]